A-Z of Contracts: Contract Formation & the Importance of Order Acceptance


  • All you need to know, from contract formation and order acceptance to understanding and managing contract specialist contract training by RCC Limited


Recommended for

  • Any personnel involved with any aspect of specialist contracts, sub contracts or supply contracts, particularly sales, project management, senior managers and directors, project administrators and credit control who are involved with understanding, reviewing, negotiating or complying with the terms and conditions that govern a specialist contract.


Duration and Price

  • 1 day: £199 + VAT per person. Book online using the forms below.
  • For group bookings, please contact Andy Redfern on 01283 512535.


Benefits of Attending

  • Obtain a practical understanding of when and how contracts are formed
  • Understand the key provisions of contracts, sub contracts and supply contracts
  • Learn best practices to successfully monitor and control pre-contract paperwork
  • Review and negotiate contracts with confidence
  • Gain useful guidance for analysing non-standard / bespoke contract terms
  • Grow your insight into specific clauses and terms to be aware of
  • Identify the pitfalls that can influence the success or failure of a project
  • Particular reference to specialist construction works


Next Dates

  • TBC


Course content

      • Formation of Contract – the law and the theory
      • The contractual tree – where do you sit
      • Purchase order v sub contract v letter of intent
        • Examples and differences
        • What do they mean
        • What do they need
        • What they may contain
      • Order Acceptance
        • Acceptance by action / agreement
        • ‘Battle of the forms’
        • Order acknowledgement
        • Pre tender meetings, tender submissions
        • Pre order meetings
        • Authorisation levels / internal processes
      • The major operational terms and conditions sections of standard forms of contract
      • How non-standard or bespoke contract terms change an agreeable contract to one that unreasonably  reallocates risk onto specialist contractors
      • What can be done to re-balance or mitigate risks
      • Analysing how contract terms and conditions are presented
      • Reviewing standard versus non-standard terms; how they work and how they allocate risk – covering the following:
        • Definitions
        • Compliance with upstream contracts
        • Instructions and variations – compliance and valuation
        • Time and progress – delays, extensions of time
        • Protection of work
        • Payment
        • Practical completion
        • Warranties, bonds , guarantees
      • Exclusion clauses
      • A typical contract checklist
      • Good commercial practice for getting the project off on the right foot



    • “Thank you. This was a useful insight into how contracts are formed and how to avoid the terms and clauses that can cause problems for specialist contractors.”
    • “An excellent course that’s given me a greater understanding of contracts. Feel I’ll now be able to review and monitor their progress more closely, knowing their content is of mutual benefit.”

What People Say About Us


“Andy has provided exceptional support to key staff at Glazing Vision. His knowledge and interaction with our team has improved our commercial competence and confidence here at Glazing Vision. Furthermore his support in offering advice on complex contracts has been invaluable, I sleep a lot easier at night having Andy’s expertise to call upon.”

Jon Shooter

Managing Director, Glazing Vision Ltd

“We work with RCC under a Commercial Support Agreement. It allows our staff to spend their valuable time on what they’re best at and if we don’t spend all the budget we get a credit. Win/win. Even if you’re not sure whether you need it, give them a call and have a chat.”

Russell Blakemore

Head of Projects, Pillinger Controls

“Having RCC’s knowledge and skills at hand has been invaluable when working through our contracts. Highly recommended!”

Kris Mitchell

Technical Director, Comfort Controls



Phone: +44 (0)1283 512535